Fisher & Fisher is operated by Meccano Investments Pty Ltd (ABN 67 676 604 498) ("we", "us", "our"). This Privacy Policy describes how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
We collect personal information that you provide directly, including your name, contact details, business location, and any information you choose to share in correspondence or our enquiry form. We also collect limited technical information (IP address, browser type, pages visited) through standard server logs and cookies.
2. How we use your information
We use personal information to respond to your enquiries, deliver advisory, realty and academy services, manage our client relationship, comply with our legal obligations (including those of a licensed real estate practice in Queensland), and improve our website.
3. Disclosure
We do not sell personal information. We disclose information only where necessary to deliver a service you have engaged us for (for example, to a lender, accountant or legal adviser you have nominated), where required by law, or with your written consent.
4. Storage and security
Information is stored on secure systems located in Australia and reputable overseas cloud providers. We apply commercially reasonable safeguards. No transmission over the internet is entirely secure.
5. Access and correction
You may request access to, or correction of, the personal information we hold about you by emailing info@fisherandfisher.au. We respond within a reasonable period.
6. Complaints
If you have a complaint about how we have handled your personal information, please contact us at info@fisherandfisher.au. If unresolved, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
7. Changes
We may update this Policy from time to time. The current version is always available on this page.